Responsible Gaming
at qq55
At qq55, we believe entertainment and player safety go hand in hand. Our responsible gaming framework gives every Bangladesh player the tools, information, and support needed to keep gambling a fun and controlled activity — never a problem.
How qq55 Protects Its Players
We have built a responsible gaming programme that is proactive, not reactive. From the moment you register, our platform works to keep your play safe, balanced, and within your personal limits.
Strict Age Verification
Every new qq55 account undergoes KYC age verification before any real-money play is permitted. Players must be 21 years or older. No exceptions are made for any player in Dhaka, Chittagong, Sylhet, or anywhere across Bangladesh.
Personalised Deposit Limits
Players can set daily, weekly, or monthly deposit limits directly in their account settings. Once set, a limit can be reduced immediately but increases require a 24-hour cooling-off period before taking effect, protecting against impulsive decisions.
Session Time Controls
Our platform tracks your active session duration and provides optional alerts when you have been playing for a specified period. You can set session time reminders and hard session limits that automatically log you out when reached.
Time-Out and Cool-Off Periods
If you need a short break from gambling, qq55 offers time-out periods ranging from 24 hours to 6 weeks. During a time-out, your account is suspended for real-money wagering, though your account data remains intact for when you return.
Self-Exclusion Programme
Players who feel they need a longer break can request a formal self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period.
Reality Check Notifications
qq55 sends optional reality check pop-ups at regular intervals — every 30, 60, or 90 minutes — reminding you of your session length, net win/loss figures, and providing a prompt to continue or log out for the day.
Take Control of Your Play
qq55 provides every registered player with a full suite of responsible gaming tools, accessible for free at any time directly from your account dashboard. No forms, no waiting — activate any tool instantly.
Deposit Limits
Cap how much you deposit per day, week, or month in Bangladeshi Taka via bKash, Nagad, Rocket, or bank transfer.
Instant ActivationLoss Limits
Set a maximum amount you are willing to lose in a given period. Play stops automatically when your limit is reached.
Always FreeWager Limits
Control the total stake amount you can place across all games — cricket, slots, live casino — within a set time window.
Flexible PeriodsGame Category Block
Block access to specific game categories — such as live casino or slots — while keeping other sections of qq55 accessible.
Category SpecificHow to Request Self-Exclusion
Requesting a self-exclusion at qq55 is straightforward. Follow these steps and our team will process your request within 24 hours.
Log In to Your qq55 Account
Access your account at qq55.io and navigate to the "Account Settings" section in your player dashboard. Locate the "Responsible Gaming" sub-section.
Select Self-Exclusion Duration
Choose your preferred exclusion period: 6 months, 1 year, 2 years, or permanent exclusion. Consider your situation carefully — exclusions cannot be reversed before the period expires.
Confirm Your Identity
For security purposes, you will be asked to confirm your identity via a verification code sent to your registered email address or mobile number.
Contact Support if Needed
If you are unable to access your account or prefer to request self-exclusion directly, contact qq55 support at [email protected] with the subject line "Self-Exclusion Request". Our team is available 24/7 and will process your request without delay.
Receive Confirmation
You will receive an email confirmation once your self-exclusion has been activated. Your account will be suspended for real-money play and all pending marketing communications will be stopped immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Recognising the early warning signs is the first and most important step toward taking back control. If any of the following apply to you or someone you know, please reach out for support.
Chasing Losses
Continuing to gamble in an attempt to recover money that has already been lost, often leading to larger and more frequent bets.
Gambling Beyond Your Means
Spending more than you can comfortably afford to lose, using money set aside for rent, groceries, or essential bills to fund gambling activity.
Difficulty Stopping
Finding it hard to stop gambling once you have started, or being unable to walk away at the point you planned to stop.
Neglecting Responsibilities
Missing work, family commitments, or social obligations due to gambling activity or preoccupation with planning gambling sessions.
Borrowing to Gamble
Taking loans, borrowing from family members or friends, or using credit facilities to fund gambling deposits or to cover gambling-related losses.
Emotional Distress Around Gambling
Feeling anxious, irritable, or depressed when not gambling, or using gambling as a way to escape stress, anxiety, or other emotional difficulties.
Concealing Gambling Activity
Hiding gambling habits from family members, friends, or colleagues, or lying about the amount of time or money spent on gambling.
Neglecting Self-Care
Reduced sleep, poor diet, or neglect of personal health and hygiene as a result of time or mental energy devoted to gambling.
Increasing Bet Sizes
Needing to place progressively larger bets to achieve the same level of excitement or satisfaction from gambling — a sign of developing tolerance.
Tips for Responsible Play at qq55
Keeping your gambling experience positive is straightforward when you follow a few simple habits. These tips are designed for players across Bangladesh who enjoy qq55 as a form of entertainment.
Set a Budget Before You Play
Decide in advance exactly how much you are willing to deposit. Treat this amount as the cost of your entertainment, not as an investment you expect to recover.
Use Session Time Limits
Activate qq55's session timer before starting play. Decide how long a session will last — 30 minutes, 1 hour — and stop when the limit is reached regardless of your balance.
Never Chase Losses
Losses are a normal part of gambling. If you have reached your loss limit, close the platform and return another day with a fresh perspective and a clear head.
Take Regular Breaks
Step away from the screen regularly, even mid-session. A short break helps reset your mental state and prevents the tunnel-vision effect that can lead to impulsive decisions.
Play for Fun, Not Income
qq55 is an entertainment platform. Treat every session as you would a cinema ticket or a restaurant meal — money spent for enjoyment, with no expectation of profit.
Do Not Gamble When Upset or Tired
Emotional states and fatigue impair judgement. Avoid playing qq55 when you are stressed, anxious, grieving, or exhausted — these are high-risk conditions for problem gambling.
Keep Gambling in Perspective
Balance qq55 with other hobbies, social activities, and time with family. If gambling starts to feel more important than other parts of your life, that is a signal to reassess.
Review Your Transaction History
qq55 provides a full transaction history in your account dashboard. Reviewing your actual deposits and withdrawals each month gives you an honest picture of your gambling spend.
Protect Your Login Credentials
Never share your qq55 username and password with others. Keeping your account private prevents unauthorised access and ensures all responsible gaming tools apply only to your play.
Struggling? qq55 Support Is Here
If gambling is causing you distress, financial hardship, or relationship problems, you are not alone. qq55's support team is available around the clock and can help you activate any responsible gaming tool immediately — free of charge and without judgement.
Contact qq55 Responsible Gaming Support
Our dedicated responsible gaming team operates 24 hours a day, 7 days a week. Whether you need to set a deposit limit, activate a time-out, or request a self-exclusion, we are here to help. All requests are handled with complete confidentiality.
Email a Self-Exclusion Request
Send an email to [email protected] with the subject "Self-Exclusion Request — [Your Registered Email]". Include your preferred exclusion period (6 months, 1 year, 2 years, or permanent). Our team will confirm activation within 24 hours. During that window, please avoid depositing further funds.
Processed within 24 hoursTalk to Someone Outside qq55
Sometimes speaking with an independent counsellor is the right step. We encourage any player experiencing gambling-related harm to reach out to a trusted family member, friend, or mental health professional in their local area — whether in Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh.
Independent SupportPlay Smart. Play Safe. Play at qq55.
Our full range of responsible gaming tools is free and always available. Explore qq55's games, check our FAQ, or log in to your account and set your limits today. For adults aged 21 and above only.